In December 2001, I finished
writing a (45-page) management research paper titled "Self-Development
As A Tool For Achieving Career Advancement". In it, I
referred to the observation Zig Ziglar made in his book -
Over The Top - about certain employees who go to work each
day without working to improve their abilities to do the job
for which they are being paid. He accurately descried such
persons as having one year's experience repeated every other
year, without making any effort to change the trend.
My paper’s
research problems were stated in question form as follows:
1. What
can the individual manager (employee) do to ensure career
success or advancement in an organisation?
2. What
can the organisation do to ensure an enabling environment
is created for her managers (employees) to continuously achieve
career success or advancement?
In trying to answer the above questions
I administered(over a 3 month period) a structured questionnaire
to respondents (managers in indigenous and multinational corporate
organisations in two cities - Lagos and Benin).
I was particularly intrigued to note
from the study’s results, that the managers strongly
agreed that having a bad experience at work - such
as working for a bad boss – could be beneficial
for one's personal development.
This was an interesting response because
I had known many managers(including myself, early in my career
as an employee) to complain bitterly if they had a boss that
gave them what they interpreted to be "a hard time"
at work. They would sometimes even wistfully express the desire
to swop places with a colleague who they “thought”
was having what they considered a better time since his/her
boss never seemed to make life difficult for him/her.
What made it even more noteworthy was
that when asked for details of why they thought their boss
was bad, they would say things like “he
never lets me rest – it's always one assignment after
the other, and its so difficult to satisfy him!”.
The truth, based on the experience
of many successful executives is that in working with such
a boss, many managers/employees have developed better capabilities
than they would have, if they had reported to some more “passive”
or less demanding kind of boss.
In fact, individuals like the “complaining”
managers earlier described sometimes go on to get recognised/rewarded
on moving to a new job or different department later on in
their careers, for their seeming ability to produce good quality
work under pressure etc. At that time the manager might begin
to feel grateful to that “bad” or “difficult”
boss from the past!
But then
again, there can be instances when a boss is indeed bad.
Maybe he cheats, practices favoritism
etc. In this case, the affected manger/employee could - among
other possible actions - do well to note those qualities in
the boss that he/she dislikes, and use them as a guide to
avoid becoming like the boss in the future.
In other
words, I am saying that by having a bad boss, a manager can
learn how NOT to become one him/herself! Have you ever
noticed that the people who set-up human rights or child abuse
refuge centres etc are often people who themselves have suffered
from that same problem before getting “liberated”?
To sum it up, the truth is:
1. That
difficult persons can challenge us to put in more effort and
deliver better results than we normally would, if they were
not present - making their presence/actions a blessing of
sorts for us.
2.
We can sometimes learn how to be good from those who are bad
– or not as good as they should be.
The above implies that having a bad
boss can, to some extent, be a useful experience which ultimately
equips us to achieve more of our potential than we normally
would. The challenge is for you
to make the most of the "bad' situation: Study
that boss, and learn how to manage him/her to achieve your
desired goal(s).
As
psychologists would say: The glass can be said to be half-full
or half-empty. It all depends on HOW YOU LOOK AT IT
i.e. your mental attitude. 
|